top of page

Return Policy

  • We guarantee full refund when we have the final result from Amazon, eBay, PayPal, Walmart, and Amazon Flex about your suspension case.

  • The longest time for your appeal may last several months. And we will fight for your case as long as it possible. You have the rights to cease the appeal procedure and request refund from us 90 business days after we started your suspension case.

  • Once we receive ALL request information from you, your appeal procedure begins. You can't cancel the order unilaterally or we will not offer a full refund. For any specific problems during this please feel free to contact us.​​

What Voids Our Money Back Guarantee

  • Alteration of the appeal

  • Not complying with the points listed in the appeal. (e.g. deleting particular listings or making changes)

  • Incomplete information-sharing regarding your account

  • Incomplete or inaccurate information about invoices, suppliers, authorization, etc

  • Sharing our appeals on online forums, web chats, or other public domains without our written consent

  • Going against our recommendations for contacting Amazon or re-submissions

  • If we reinstate your account and the account gets suspended again for similar reasons, we cannot guarantee that your account will be re-activated.

  • Ceasing communication with us before your account queries has been activated or resolved.


You warrant that You have read and reviewed this Refund & Cancellation Policy and that You agree to be bound by it. We reserve the final rights to explain on this.

bottom of page